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“Enabling better business.”

Forging strong business relations across the world and developing strategic competitive advantages is what Global Groupware Solutions is all about. Founded by Sumeet Kapur, an ex-student of Delhi University who later did his PBDBM from XLRI, this venture promises its users of its reliable and effective performance. His venture is a provider of web based tools for relationship and people management to organizations across the world.

Business idea

Global Groupware Solutions have been creating software products for over a decade and they are the pioneers of Software-as–a-service (SaaS) model. Smiles CRM , an integrated management solution for sales and service process automation and EmployWise, a complete employee life-cycle management solution are the innovations of Global Groupware Solutions.

Global Groupware Solutions Limited is committed to enabling business not only in the country but also across the world.  They develops strategic competitive advantages through lasting relationships with their employees and customers.

“We do this by providing technology solutions that combine our deep understanding of business processes across verticals with cutting edge information technology.” says Sumeet

Target market

“We pioneered SaaS or software-as-a-service in India having launched the first CRM solution in 2001 when it was still called the ASP (Application Service Provider) model,” says Sumeet. “As a leading SaaS vendor, we passionately believe in the power of SaaS to enable millions of small and medium business ventures across the world and especially in the emerging economies to unravel automation that has otherwise been restricted only to large enterprises” he adds.

He goes on to claim that organizations that implement their solutions, EmployWise and Smiles CRM can manage their entire workforce and all their customer relationships respectively with their help.